Information we collect about you
This website is on behalf of the Liverpool City Region Housing Associations (LCRHA) group. When you visit this website, we may collect website usage information and information about your computer and internet connection, including your computer’s IP address, the type and version of browser (such as Microsoft Edge or Google Chrome) and operating system you use, your internet domain and, if you arrived via a link from another website, the URL of the linking page.
This information is used to ensure, as far as is practical, that the site is compatible with the browsers and operating systems used by most of our visitors. It is also used for research to improve our understanding of customer needs in developing the website. The information is processed in order to provide you with access to the website.
The results of all such research and analysis will be presented as anonymous or aggregated information and will not reveal any personal facts about individual users.
If you complete the contact form this information will be held securely and processed in line with data protection legislation.
Your rights
You have certain rights in relation to the personal information we collect about you. These include the right to request access to your personal information, to request that it is erased, or that its processing is restricted, or that any inaccurate personal information is rectified though there are exemptions if the information is required by law to be published.
You also have the right to object to the processing of your personal information, or in some circumstances to obtain a copy of the personal information in machine readable format. Any such request should be submitted to the email address stated below.
You also have the right to complain about the use your personal information to the local supervisory authority, which in the UK is the Information Commissioner’s Office (ico.org.uk).
You can contact them by calling 0303 123 1113. Or go online to ico.org.uk/concerns (opens in a new window; please note we can’t be responsible for the content of external websites).
Or you can write to them at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Changes to the Privacy Policy
The Privacy Notice will be reviewed from time to time to take account of changes to our operations or practices and, further, to make sure it remains appropriate to any changes in law, technology and the business environment. Any personal information held will be governed by the most current Privacy Notice.
If you have any queries regarding this policy, please contact:
data.protection@onward.co.uk